Official WhatsApp API
Official WhatsApp API
Official WhatsApp API: Your Whole Team on One Number
An official number in your business name that several agents answer at once, with ready replies and full CRM sync, so no chat is missed.
- Official number in your name
- Full CRM sync
- Riyadh-based team
The real problem
When WhatsApp Runs on One Phone, Sales Leak
Your customers rely on WhatsApp for quick answers, but a single shared phone turns every opportunity into a wait.
One number, one phone
Only the person holding the phone can reply, so chats pile up at peak times.
Late replies, lost customers
A customer left waiting messages your competitor, and the ad you paid for is wasted.
No visibility
You cannot see who replied, how many chats became sales, or where follow-up stalls.
How we set it up
From Activation to Daily Operation
We handle the technical setup and integration, so your team can focus on replying and selling.
Prepare the official account
We guide you through activating your business number on the WhatsApp Business Platform via your Meta business account.
Connect the CRM
Every conversation creates or updates a customer record, with its source.
Set up team and permissions
We define who answers what, the routing rules and ready replies for frequent questions.
Run and improve
We monitor response speed and chat-to-sale conversion with you, and refine replies and templates.
Features
Built for Teams That Answer at Scale
A managed channel your whole team can use, instead of one shared handset.
Multiple agents, one number
Your team replies from the same official number at the same time, each from their own device.
Conversation routing
Chats are assigned to the right agent or department based on rules you set.
Ready replies and approved templates
Quick answers for frequent questions, and Meta-approved templates to start conversations.
Opt-in broadcasts
Offers, reminders and updates sent to segments of customers who agreed to hear from you.
Full CRM sync
Chat history, lead source and stage in one record your team can see.
Smart chatbot
Replies instantly during and after working hours, qualifies the lead and hands it to the right agent.
The result: faster replies, organised conversations and an official number your customers trust.
Channels & integrations
WhatsApp at the Heart of Your Channels
We connect WhatsApp to the ads that start conversations and to the system that follows them to a sale.
WhatsApp API
Your official number and first point of contact
Meta
Facebook and Instagram ads that open a chat
Snapchat
Snapchat ads that move interest to WhatsApp
TikTok
TikTok campaigns that end in a conversation
Visitors from Google campaigns and your site message you in one tap
Works hand in hand with:
Sectors
Where It Fits
Any business that talks to customers often and needs fast, organised replies, including:
Healthcare & Aesthetics
Appointment confirmations and quick patient replies
Salons & Spas
Bookings and reminders before each appointment
Restaurants & Cafes
Reservations, orders and quick answers
E-commerce
Order updates and after-sales service
Tourism, Hotels & Events
Booking confirmations and guest updates
Real Estate
Fast replies to unit enquiries and viewing scheduling
FAQ
Frequently asked questions about the Official WhatsApp API
Is this the official WhatsApp API?
Yes. We work on Meta’s official WhatsApp Business Platform (API), not unofficial tools or workarounds. That gives your business a trusted number that can scale.
Can several employees use the same number?
Yes. Several agents can work the same official number at the same time. We agree the number of users and the routing rules based on your team size.
Can we keep our current number?
Usually yes, provided it is moved from the WhatsApp or WhatsApp Business app to the official platform. We explain the steps and what they involve before we start.
Can we send bulk messages?
Yes, to customers who opted in, using Meta-approved templates. This protects your number’s reputation and respects your customers’ privacy.
Can we subscribe to the WhatsApp API on its own?
Yes. It is offered as a monthly subscription with our services or on its own, and can be connected to the CRM and automation whenever you need.
Turn WhatsApp From a Busy Phone Into a Sales Channel
Book a free consultation or request a demo, and we will show you your whole team working on one official number.